Remote Computer Repair service, almost 90% of computer problems can be fixed remotely.  No lugging your computer to a local repair shop or having a strange person in your home.   Our Remote computer repair service is very convenient and is available between 10am and 10pm by appointment. Our techs are here waiting to help you get your computer back up and running.   We strive for same day service.
 
Heres how it works:
  1. Choose an option below, if your unsure call us we can give you a time estimate.
  2. Once we receive your information a support tech will contact you ask you a few questions and get you on our schedule if a tech isn't available immediately.
  3. The tech will give you instructions on setting your computer up to accept a remote connection.  A tech cannot get on your computer without your authorization.
  4. Sit back and relax as we fix your computer.  You will be able to see everything our techs are doing.
 

OUR REMOTE RATES

Let JRD Tech repair your computer remotely over the internet - Anywhere in the United States!

We have 2 options to choose from:

1. $80/hr one hour minimum and than 15min increments there after.

2. Flat Rate $150.00 per issue.

Frequently Asked Questions

          Q. How does it work?

A.   You will download a small utility from our website which allows your computer to be controlled remotely.   You can watch as a tech controls your computer and fixes your computer problems right before your eyes.

Q. What about my privacy, what prevents a tech from seeing inside my computer when the session is over?

A. The remote control can ONLY be initiated from the customers computer, not the tech's computer.  As soon as connection is lost or terminated there is no way a tech can access your computer unless you double-click the utility, enter your password and hit connect. 

Q. Great I want to give this a try, what do I need?

A.  Run a Windows or Mac and have an internet connection (DSL or Cable)

Q.  What problems can be fixed with Remote Computer Repair?

A. Program errors, spyware/virus removal, sluggish computer, cleaning up junk files, eliminating pop-ups, or perhaps you just need a guiding hand to help with Microsoft Office or another program. If your not sure if your problem can be fixed remotely please contact us.